How do I speak to a customer service agent at ebay

How do I get to speak to a person regarding an issue that isn't listed on the website. I got a phone number but the automated voice just states to go onto the website. It's extremely frustrating and certainly not customer friendly. I'm switching to buying from Amazon from now on.

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How do I get to speak to a person regarding an issue that isn't listed on the website. I got a phone number but the automated voice just states to go onto the website. It's extremely frustrating and certainly not customer friendly. I'm switching to buying from Amazon from now on.