How is an Australian seller not based in Australia?

[ivak245]

I bought a laptop battery which stated that it was located in Melbourne.  The ad clearly states "3 year warranty".  After 18 months, the battery has nearly died, so I thought I would contact the seller and see if I can get a replacement. Of course they ignored my request, so I thought a phone call or letter may help- except when I dug deeper I found out they are based in Hong Kong! So a letter to ACCC will be pointless. Trying to get Ebay to do anything is useless, because it is outside the 90 day return period.  I have run out of ideas. 

(Or is Hong Kong one of the new outer suburbs of Melbourne?)

[sandypebbles]

Check the seller's feedback before you buy

That would have shown the seller is registered in Hong Kong

No need for digging, it is right there, one click away

The item location does not mean that is where the seller is, and it did not say the seller was in Melbourne (it does not show the seller's state)

Plus there is no warranty (regardless of what the ad says) unless the seller is an authorised seller or reseller for the brand 

And no, eBay will not do anything about sellers in China/Hong Kong even within time limits 

And most of you recent feedback is from seller's in China anyway