I cannot for the life of me find a means to ask eBay to step in to resolve an issue with a seller.

otttovw
Community Member

I would like eBay to step in and assist in resolving an issue with a seller.  The problem is that no matter what I do, the system always puts me back to the return tracking display with no optin to ask eBay to step in.  I suspect it is because the return is showing as still in progress and thus doesn't give me the option to contact eBay.

The problem is that I believe the seller has given me a dodgy return address and no matter how many time I ask the seller for the correct return address they simple refuse to provide it.

So, how do I get eBay involved?

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