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Item not fit for purpose
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on 05-08-2024 03:38 PM
I have been using ebay regularly for 7 years
I reported a seller to ebay and they were going to contact the seller and push him to either accept a return or send a substitute. I have not heard anything from the seller or ebay. I am sitting here with an item not fit for purpose and have no way to contact ebay because the auto attendant refuses to put me through to an agent...what do I do?
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05-08-2024
03:52 PM
You need to actually open and follow through with an item not as described dispute
There is no need to contact eBay to do this
And do not rely on whatever bot or pre-written response you may get by simply 'reporting to eBay'
That is not opening a dispute
Unless you have left it too long to open a dispute by now
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