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Item not received.
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on 15-04-2026 06:33 AM
I made a purchase on 28.3 and paid via paypal. I have the Paypal details but the item has never turned up . The purchase does not show when I list my purchases on ebay. What can I do.
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15-04-2026
04:20 PM
"the item has never turned up"
What is the item number ?
You have 30 days after the last estimated delivery date to open an 'item not received' case through eBay's Money Back Guarantee
If the item doesn't show on your Purchase History Page after you've used the drop down box option 'See orders' try searching in the box above : 'Search Your Orders'
Or did you purchase as a guest ?
Or through Social Media
https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189#section4
You'll need to sign out of the account you've posted with to check details if it's not the user ID you used to purchase the item.
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