Offers and acceptance

als005
Community Member

When the buyer submits an offer to the seller and both agree to the terms of the offer, eBay should ensure the conditions are satisfied and the transaction is completed. My recent offer and conditions was accepted by the seller but the conditions were not met by the seller as the item was to include free shipping with the purchase and I was unable to complete the purchase as shipping was being added at checkout. Ebay was of no help as they directed me back to the seller who said to let it lapse and the order will automatically cancel.

Makes me look like I reneged on the deal not the seller.

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As already said, offers don't include postage.

If you wanted free postage (which actually does not exist, as postage is included in the price of the item when a listing says "free postage"), you should have made a lower offer (your actual offer minus postage).