Opening multiple cases in one day

jagturbo
Community Member

I had a bad day with ebay last week. As a buyer who rarely needs to open cases, I had two sellers I had issues with in one day. 

The first seller appeared to be using stalling tactics and supposedly shipped an item twice that never arrived.

The second one was similar, but contacting me out of the  blue at the three week mark, begging to not leave negative feedback or open a case.. after the first seller stiffing me, I was highly suspicious and thought it best to pre-empt this seller and open a case just to be safe.. it gets more complicated after that..

That seller was shipping two items, that were shipped free.. so two separate transactions.. and two separate cases I thought I should open.

Turns out they may have been legit, with delays with shipping out of Hong Kong's transit port. But the seller had not posted any tracking info, or that it was even posted when they initially contacted me at the 3 week mark..

Anyway, I feel bad for doing it, but it's not over yet, because the items are not here.

The question I really need to ask is;

Can this effect me as a buyer? 

I was blocked from bidding on a Chinese site this morning. The seller wants to send me a software driver for something I bought months ago, but only now realise that it didn't come with the disk.

I thought it polite to buy something else so they could just pack it in.. but I get the big red BANNER stating I cannot bid in that seller's store..

Can someone shed a little light? Too many cases opened give me a bad rep? I only have 1 case still open currently.

Accepted Solutions (3)

Accepted Solutions (3)


Can someone shed a little light? Too many cases opened give me a bad rep? I only have 1 case still open currently.

Nobody knows how many case you have opened.  Some sellers automatically block buyers they had a problem with.  That should not affect your ability to buy from other sellers.

Opening cases is your right, and you should not close them until you receive your items or a refund.

 

It wont affect you unless you generally but the seller you've opened the cases against is able to block you by name from buying from them again.

The more you purchase the more the chances increase of issues arising.

If you have purchased 10 items from 10 different sellers you have every right to open disputes on every one if the need arises.

That is why you use paypal to protect your self.

If items arrive after a dispute is opened you can close it at any time and if you are refunded after escalating a claim and the item arrives you can all ways re pay.

Just DO NOT allow the 45 days to pass to open disputes.

Protect your self at all times.

No you will not get a bad rep for too many disputes.

 

Answers (1)

Answers (1)

I believe that if you are getting the banner, the seller has blocked you from purchasing from them only.  They can remove your name from that list if they wish, at your request.  I found in the past that I was blocked in a similar situation.  They most likely blocked you as you filed a case.  They never seem to be too happy with you simply protecting yourself. 🙂  In this situation, I believe that nobody else sees this, and it won't harm your reputation.  If you were the seller, however, in this sort of situation, it will show up if there are too many cases, for many reasons.,  I may be wrong, and I'm sure i will be corrrected. 🙂