I bought a laptop battery which stated that it was located in Melbourne. The ad clearly states "3 year warranty". After 18 months, the battery has nearly died, so I thought I would contact the seller and see if I can get a replacement. Of course they ignored my request, so I thought a phone call or letter may help- except when I dug deeper I found out they are based in Hong Kong! So a letter to ACCC will be pointless. Trying to get Ebay to do anything is useless, because it is outside the 90 day return period. I have run out of ideas.
(Or is Hong Kong one of the new outer suburbs of Melbourne?)
