I just had the same problem.

[lavandu-98]

I just had the same problem. Hoping it's the case that it's been delivered to a mail centrefor onward delivery. As well as saying it's been delivered I got an email from the Royal Mail asking how satisfied out was with the delivery which is still in the UK. 

You can't do tracking or ask any questions with the chatbot as it won't accept a postcode that is Australian

[sandypebbles]

Same problem in being?

Why do you need to ask the chat bot?

you have the tracking, use it , you say it is still in the UK so you know where it is, what does the rest of the tracking say?

What is the estimated delivery date to you here in Australia?

[padi*0409]

Sandy, even though this is posted on the buying boards, I'm pretty sure the OP is talking about their sale to the UK.

[lavandu-98]

Yes I was buying in the UK. It didn't say anything except delivered. However it appears that what happens is that it gets delivered to a central area from when it is then given tracking to Australia a few days later

[sandypebbles]

Yes that is correct/how it works, buying from the UK 'delivered into Australia' not delivered to the buyer. Obviously the postal service in the UK are not the ones delivering to the buyer's home address in Australia