on 29-06-2023 05:56 PM
I am trying very unsuccessfully, to open a chat line with eBay Australia, to discuss a very detailed email that I sent yesterday, objecting to a decision by eBay to close an appeal made by myself to the seller to exchange a pair of Military Pants for a size smaller. I need urgent assistance with this matter.
Don't know why it would take a detailed email. In any event wrong process.
Were you sent what you bought, if so, unless your seller offers refunds for change of mind, then you do not have a leg to stand on, as sellers are not required to offer exchanges.
If the seller does accept COM returns, then you would be responsible for all postage charges.
Perhaps take your own advice.
You have not sent other members any emails (nor are you suppose to)
*This* is a member to member forum
Nobody here *has to read your messages, nor waste our time with someone only interested in posting abusive replies
eBay email is bot automated. They will NOT be read by a human
Learn how the site works instead of blaming everyone else
Or sell the pants yourself and buy the right ones next time