Open chat line with eBay Australia

sappe1878
Community Member

I am trying very unsuccessfully, to open a chat line with eBay Australia, to discuss a very detailed email that I sent yesterday, objecting to a decision by eBay to close an appeal made by myself to the seller to exchange a pair of Military Pants for a size smaller. I need urgent assistance with this matter.

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Don't know why it would take a detailed email.  In any event wrong process.

Were you sent what you bought,  if so, unless your seller offers refunds for change of mind, then you do not have a leg to stand on, as sellers are not required to offer exchanges.

If the seller does accept COM  returns,  then you would be responsible for all postage  charges.