Really unimpressed with local delivery times

[wozbond]

Item no. 331566418027

Purchase date: 14/09/116

Chose to purchase from local seller because the listing started that "99 per cent of purchased goods are freighted out same day if purchased before 10am."

Received message that item had been sent on Mon 19th September, and so queried seller why it wasn't freighted same day. Seller replied it WAS freighted same day, but that they are currently undertaking a system upgrade which has caused a few errors when updating details. So I give the seller the benefit of the doubt thinking the postmark will tell all.

Item was listed as "Free postage Australia Post Regular Parcel + Tracking). Item arrived in envelope without any tracking. Again, I opted to give the seller the benefit of the doubt, because it wasn't an expensive item.

Item arrived 11 days after purchase, with the envelope's stamp NOT postmarked. So again, I have no option but to give the seller the benefit of the doubt on the send date, but I'm starting to feel like a mug.

Is Australia Post now SO hopeless that seven business days from Melbourne to Albury is the norm? If seven business days is the norm, I can't think of any reason why I'd bother to buy online through a local seller ever again.