Seller has send proof of postage but I don't have the item.

[river_daisy]

I purchased a phone charm on Ebay three weeks ago, from the UK,  but it still has not arrived.  I contact the seller who has sent me proof (reciept) of postage, but I still do not have my phone charm.  Aside from just waiting, what can if it does not turn up, please?   I feel bad asking of a refund from PP, but what else can I do if it doesn't arrive?

[lyndal1838 · Accepted solution]

Three weeks fro the UK is not too long.  I would wait a while longer before doing anything, especially as the seller has sent you proof of posting.

Is there a tracking number?

Have you checked whether it is at your local post office waiting to be picked up?