I ordered a 252 colour eyeshadow set in May 2014 and when it arrived the case was smashed and some of the eyeshadows were damaged. This occurred due to poor packaging, not from being handled in transit. After many emails to and from the seller, he finally agreed to send a replacement product on the condition that I removed the negative feedback. He begged me to remove the negative comment as he was concerned it would damage his reputation and future sales. I removed the negative feedback and commented that he had agreed to replace the product, however it was unfortunate that I had to involve the eBay Resolution Centre. Yesterday he said that he would give me a partial refund and I can then reorder on eBay. I am over this guy. I have reported him again to eBay; and I will never purchase from him again. So buyer beware, he is not an honest seller and doesn't keep his word.
