Solution?

[pspw-8]

I had one reply to my question, the response I got from Sandypebbles which was no response, just questions back to me. Why does it say the question has a solution?

[gutterpunkz05]

Only you, as the original poster of the thread, can mark a reply as a solution.  If you did it by error, reverse/unmark it, again that is solely available to you,

[k1ooo-slr-sales]

without a doubt, you should listen to sandypebbles. You should follow their advice.

Also follow any advice received from countess, padi, imastawka, davewil, gutterpunkz, jelly, and anyone else with vast experience who chooses to offer advice (sorry to those I missed naming)

[k1ooo-slr-sales]

and domino, sonsanddaughters, kopenhagen, bestposterheretoday

[countessalmirena]

pspw-8, if you are able to post further details on your other thread, it will give the responders here more on which to go.

Without the relevant context and/or details, we cannot know how, why, what, and if. Posters here are happy to give information and advice and so on, but we can’t do a Derren Brown and pretend to know what you are thinking.

(I’m suggesting that you keep posting in the previous thread; it’s too messy and confusing when a story is spread over multiple threads.

[pspw-8]

Thank you for the advice, but I'm new to this and I don't know how I get back to the previous thread and I've still heard nothing from eBay

[gutterpunkz05]

Click on you ID, it will show posts you have made and posts you have replied to.

[davewil1964]

You won't hear anything from eBay posting on the boards. The boards are a member to member advice group. eBay neither read nor respond to board posts.

[countessalmirena]

The original thread that you poste https://community.ebay.com.au/t5/Buying-on-eBay/eBay-returns/qaq-p/2511150

[sandypebbles]

You marked it as a solution, by clicking on 'accept as solution' 

Other members need to ask questions in order to try to help the person asking other members for help

My post was a response to your post

I have no idea why, or how, if you as the buyer opened and followed through with an item not as described case, why eBay did not make the seller refund you in full

eBay have no idea what you received , the condition, or if it matched the seller's description

It is not how the MBG for item not as described disputes work

You will need to contact eBay and question them

[pspw-8]

I returned the DVD's to the seller and sent pictures to eBay. I don't know if I can post the pictures on here, but the box wasn't damaged it was worn, so it couldn't have been new as was advertised.