Hello,
On August 28 2017 I won an auction item (4.5ft stock whip, item number 142470636479) this item was instantly paid for ($22.50) however after the funds were sent the seller was suspended from eBay and is no-longer a member. I did message Ebay and enquire what I must do if this is not delivered, I was advised to await the estimated delivery time (ending today 16/10/2017) if the item is not delivered to lodge a dispute claim or I could lodge a dispute claim with Paypal. I tried to lodge with Paypal however I was told since the item was purchased on eBay I had to lodge with eBay instead. As the item still has not been delivered and today being the estimated delivery end date I am now wanting to lodge my dispute claim. This has proved to be VERY difficult as my first step is to contact the seller however the seller is no-longer available to be contacted leaving you (eBay) as my only hope of a resolution.
Can you please look into this for me and advise what it is I must do as this is my first dispute since opening my eBay account some 5 years ago..
