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What do you do when they say there going to track your item and then they don't?
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on 11-09-2012 04:06 PM
I bought a Dvd, in the postage details it said that it would be tracked but when they posted it the tracking number wasn't there, I messaged them they hadn't tracked it and they told me that registering would cost more even though the price they had up there was less than that amount and it was still suppose to be tracked.
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11-09-2012
04:09 PM
If they have not supplied a tracking number do not worry yet.
If you paid with paypal and if after 10 working days you do not have the item and the seller is not helping then open a dispute for item not received.
If the seller can not provide paypal with proof of postage you will get your money back.
If you paid by bank dep then you can only hope the seller has done the right thing as there is no buyer protection with bank dep.
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