hi there i brought a printer, and it does not work, so i went to return the item and it wont let me

hi there i brought this printer and got to use it once and now it will not print from my laptop iam not sure what you want to do about this as it prints the head prints and error prints has more than enough ink and have also had my tech savy son look at the manual and go over everything we cant seem to get it to print, not happy at all again what does one want to do about it, its got plenty of ink too id like to know how to send it back and get a refund cheers ron

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Answers (4)

Your "tech savy" son needs to explain that you are not talking to eBay or your seller here.

There are only other members here.

 

He also needs to show you the eBay Money Back Guarantee on the listing.

Have you contacted the seller, or epson support.  Does the copy function work, or can you print a test page.

You have been a member for a long time.  If still within the time frame put in a claim through Ebay MBG

It is not up to other members to do anything, we have nothing to do with it

 

You need to use the tools given to you by eBay

 

You say you went to return it and it won't let you

 

Why won't it let you?

 

How long have you had it?

 

You say it was working when you got it, how long ago was that?

 

Has it been dropped?

 

Has your son tried it on his computer?