on 30-11-2019 06:41 AM
Your last 3 sellers to leave feedback are registered in China (see feedback for that information), if it is one of those then be very aware that Chinese sellers are renowned for stalling buyers with problems until it's too late to open an eBay dispute. And often they will claim they cannot help you until the dispute is closed - A LIE.............
As lyndal has said, more information about the transaction is needed if we are to be able help you.