$10 voucher

[joyandhappinessatchannel44]

I got sent an ebay/ paypal voucher but when I tried to use it, got a message saying my paypal account doesn't match my ebay account and I did I want to pay full price instead. I only have one ebay account and paypal account so how does that work?

[4myson2003]

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@joyandhappinessatchannel44 wrote:

I got sent an ebay/ paypal voucher but when I tried to use it, got a message saying my paypal account doesn't match my ebay account and I did I want to pay full price instead. I only have one ebay account and paypal account so how does that work?

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I got caught out before and had to pay full amount.Was not happy Jan....

Email with $10 voucher came this morning and deleted it straight away.

False advertising from paypal IMO............

[matthewmcdonald]

This appears to be a screwed up PayPal promotion, I used the account it was emailed to both on ebay and paypal and keep getting the following message.

"This discount is not linked to this PayPal account (xx@xx.com)

PayPal
To use this discount, the associated email address must be linked to your PayPal account. You can add your email address to this account, try logging in to a different PayPal account, or continue your purchase without using the discount."

The email says it was sent to xx@xx.com.

I have sent an email to paypal requesting the $10 credit as both my purchases I made took the code on ebay but failed at payment. Googling this brings up people who have rung PayPal and been told that the email was sent in error as it was intended for people who had not used PayPal or ebay for over a year.

If PayPal don't honour the $10 I plan to lodge a complaint with the Financial Ombudsman Service and I urge everyone else to do the same.

[4myson2003]

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@matthewmcdonald wrote:

This appears to be a screwed up PayPal promotion, I used the account it was emailed to both on ebay and paypal and keep getting the following message.

"This discount is not linked to this PayPal account (xx@xx.com)

PayPal
To use this discount, the associated email address must be linked to your PayPal account. You can add your email address to this account, try logging in to a different PayPal account, or continue your purchase without using the discount."

The email says it was sent to xx@xx.com.

I have sent an email to paypal requesting the $10 credit as both my purchases I made took the code on ebay but failed at payment. Googling this brings up people who have rung PayPal and been told that the email was sent in error as it was intended for people who had not used PayPal or ebay for over a year.

If PayPal don't honour the $10 I plan to lodge a complaint with the Financial Ombudsman Service and I urge everyone else to do the same.

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Good..Get enough people to do the same they might fix the emails they send in "error".

Just imagine they send these emails to millions world wide and the amount of sales ebay get and paypal get in fees..UNJUST AND PURE RORT IMO..

[ghostinthewires]

I'm also looking to complain about this, but how would I go about doing so?

I've attempted to contact support, but I don't know what the most appropriate option is. None of them seem relevant to promotions or offers from PayPal/eBay

[lyndal1838]

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@matthewmcdonald wrote:

 Googling this brings up people who have rung PayPal and been told that the email was sent in error as it was intended for people who had not used PayPal or ebay for over a year.

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How nice.....if you are a loyal paypal customer spending sometimes hundreds of $ is a week you can keep on doing so while we reward the other customers for not using our services for over a year.

Nice one paypal......Lesson 101 in how to keep loyal customers happy....NOT

[i-love-my-sheep]

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@lyndal1838 wrote:

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@matthewmcdonald wrote:

 Googling this brings up people who have rung PayPal and been told that the email was sent in error as it was intended for people who had not used PayPal or ebay for over a year.

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How nice.....if you are a loyal paypal customer spending sometimes hundreds of $ is a week you can keep on doing so while we reward the other customers for not using our services for over a year.

Nice one paypal......Lesson 101 in how to keep loyal customers happy....NOT

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I was actually going to ask how all these people were getting vouchers. I've never seen one. Maybe we buy too much Lyndal!

[gsx_1400]

I couldn't make much sense of the choices to complain to Paypal either and I don't recall which one I ended up using. They sent a standard response anyway and said if this doesn't apply simply reply to this email. I just did.

I wrote ..

There appears to be a problem with your PayPal promotion.  I used the correct Paypal account but kept getting the following message. 

"This discount is not linked to this PayPal account xxx@mail.com

To use this discount, the associated email address must be linked to your PayPal account. You can add your email address to this account, try logging in to a different PayPal account, or continue your purchase without using the discount."

The whole transaction through ebay had gone well. The promotional code C_YOURGIFT02 was accepted. There is just a problem within Paypal.

As a result Paypay has deducted $9.95 from my account. Please reverse this transaction.

I will see how they respond and report back here.

[padi*0409]

Don't worry sheeps and lyndal, a friend of mine got this email and guess what she's never signed up to either Paypal or eBay.

How on earth does that work ??????

We’re sorry   We sent you an email yesterday with $10 to spend on eBay. You may have noticed that we experienced a technical issue with the voucher code that was sent to you. Don’t worry, you are still eligible for the voucher, it will be available to use from 30 March 2015. We apologise for any inconvenience caused. To redeem your voucher: 1. Visit ebay.com.au and start shopping 2. Find something you like and check the seller accepts PayPal (this voucher is only valid when you pay with PayPal) 3. At checkout enter the voucher code in the voucher field

[gsx_1400]

Here's a screen shot of the eMail I got back from Paypal late last night As padi said don't worry everyone. Paypal had a technical issue.The voucher will work but only AFTER the 30th March.

[sandypas]

Yes gsx - I believe everyone got that email.  I'll give it a go after the 30th.