on 05-11-2023 12:02 PM - last edited on 05-11-2023 12:41 PM by valcampi-77
I recently purchased 1 x set of 4 mud/splash guards for my vehicle off eBay.
I jacked up 1 side of the car one afternnon after receiving the package. I started on the drivers side front end, I removed the wheel prepared with a set of trim removing tools, drill and screw-gun to easily fit these 4 guards.
It became obvious quickly the lower shape/section of the guards for the front are different to my cars under body shape, positioning of holes, cutouts, flares etc.
Just completely wrong, he/she sent me different guards than advertised at the time of purchase. At best I might be able to fit 2 of the 4. But they still are the wrong shape.
The last 2 weeks I have taken endless pictures and sent to the Seller is stalling, on and on it goes, using different excuses every email, and requests for 'more pictures of car'. Can I do this or that? Followed by useless advie like 'just drill a hole, it will fit'. I am over the useless communication.
I did not see the 'seller does not do refunds'. OK well simply send me the guards that fit!
OK, with shipping it is under $50.00 AU.
Should I simply give up, lesson learned etc. ?
This last experience is pushing me to delete my eBay account but, I live in rural Australia and usually sellers in my experience are honest and 10 yrs of buying have been OK, with only a few rip-offs, who eventually refunded my money.
Any ideas?
Regards,
Brett L
on 15-11-2023 10:37 AM
There is one born every minute. They know they have a live one here. For all you know, they could have put a piece of ribbon in an envelope. Given that most Chinese sellers don't pay for international postage, they could have sent you anything. I would be closing the dispute to get a refund. In the event the real item does arrive (unlikely), you can always repay the seller. I definitely wouldn't be letting the dispute expire. You will lose, lose, lose and there is zero you can do about it.
on 15-11-2023 10:47 AM
We *hope* it is the mud guards have been sent
And if it IS in fact guards , that they are the *correct* ones