AU Seller that is not

I have purchased 2 items off a seller that advertised as being a AU seller with the Aust flag in the background and the items were also listed as being in Sydney.This was the purchase of 2 ladders.

After getting feedback is some language other than English I looked harder at the sellers profile and I see he is a member from China.

This is very misleading and I am now worried how long will it take to get my items. I purchased from this seller because he was in Sydney.

Any advice?

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Re: AU Seller that is not

Before I did anything, I would message the seller to confirm that item location actually is in Australia and then take it from there.

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Re: AU Seller that is not

Yes I have just done that and will see what he says

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Re: AU Seller that is not

They seem to trade on ebay sites all over the world.

 

Maybe they are drop shippers using third parties in a range of countries, including Australia ??

 

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Re: AU Seller that is not

Well all seems good, the seller just emailed me saying they do have a warehouse in Sydney although their account is registered in China. They also said that the items will be posted out within 48hrs of payment.Smiley Happy

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Re: AU Seller that is not

Sounds promising Cat Happy

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Re: AU Seller that is not

All good, items arrived this morning, excellent service, paid on Friday arrived on Monday.

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Re: AU Seller that is not

There you go.

 

Assumption is the mother of all stuffups.

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Re: AU Seller that is not

Thats very good news, and very swift delivery time indeed.

 

I would have been concerned too, if I had noticed an international seller location with an Australian item location after I had purchased and paid for something.

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Re: AU Seller that is not

I'm glad it worked out for you. I have been caught out once or twice with sellers stating the item is in Sydney but taking 3 weeks

to arrive. I thought they probably have a warehouse in Sydney, but don't carry evey item on hand and bring it in on a sale only basis.

These were big tickets items, but got them eventually.

Before you criticize someone, walk a mile in their shoes. That way you're a mile away, and you have their shoes too.
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