Am I being unreasonable

[trudy66]

Bought leggings new with tags. Arrived without tags. Did a not as described ebay and communicated with seller.

Seller asked me to return item. I sent message prior asking her to refund my postage costs - no reply.I sent item back with tracking no. and signature on delivery plus bag - total $12.25 - did it promptly so she could get it relisted - never again be considerate.

Tonight she has refunded my inital buy amount with her postage but nothing for my return.

Ive asked for my return and even reduced the ask because I sent the item back in a larger bag as post office had run out of cheaper/smaller bags so said $10 will do.

She has replied saying I will get $8.25 and will have to wait 10 working days as her shipper has to refund her first. I replied saying I didnt want to go the neg feedback but sheesh = all this for a difference of $1.75. I am being insistent because it wasnt my fault and I had to use the car and time to go to the post office and return the damn thing. That and all the messaging time etc - well there's at least an hour out of my life. Am I being small minded?

[*tippy*toes*]

No, you are not being small minded, but you should have waited for her to send you a postage label. If she didn't, you should have asked ebay to step in and help. Most of the time when you do that, you get a refund without having to return the item. It is unlikely you will get your return postage costs back because she doesn't feel she has to.

Give her a few days to see if she does refund and if she doesn't, reflect your disappointment via feedback. If she then wants to refund for a change of feedback, tell her you will change your feedback AFTER she has refunded you. She can then send you a feedback revision request and it's up to you whether you decide to change it or not (you are not obligated).

[lyndal1838]

Did the leggings look used or is your only complaint that the tags were missing?

To be honest, if the item was as described other than the tags I would not even consider returning them....maybe a small discount would have been in order but not a full refund.

[trudy66]

Thx Lyndal, I agree with you - I bought them to give to a friend - w have both gone through recent breast cancer and want to start exercising. She is reluctant so I thought I would gift these exercise leggings to her so no more excuses. They were a size too big for me and the new tags of course necessary. If it was my size I would have kept them without fuss.

Thx for the advice -  if it happens again I know now how to approach it. I would have thought a seller would just do it to save the hassle but she is holding firm.

[trudy66]

-- no they looked unused. Thx for telling me about a feedback revision as I didn't know that existed. Of course I would revise any feedback - I'm not wanting to cause her to have a big neg.

[lyndal1838]

I agree it is a different matter if it was for a gift.  I must admit that if any of my friends were in the same situation they would probably have understood. and just kept them....but we are all used to ebay buying.

I hope you get your postage back but don't hold your breath.

[trudy66]

Lyndal, can you tell me how to edit a post please? Looked under options but not there. Think I might just remove that health issue.

[trudy66]

disregard Lyndal - Ive just figured it out

[lyndal1838]

You are too late I'm afraid....you only have 5 minutes to edit your post.....if the Edit feature does not show at the top of the drop down box it is too late.

Message the Mods by using the Report Inappropriate Content link on the left hand side and ask them to remove it for you.  They are usually most obliging that way.

[trudy66]

Lyndal - really appreciate your help - I have done that now. Note to self - do not post when angry and forgetting its public.