Am I right!!!

[millyminder]

I am buying a fire fighting pump for the fire season I  have looked at the ones for sale & all have a warranty but state that you have to pay all shipping costs (under Aust laws)  for all repairs. Now if I buy this next week & it genuinely mucks up can I say I don't want it repaired ( then I would have to pay shipping costs, not cheap from the country) & I want my money back under the paypal 180 day guarantee & if they want it back then they would have to pay costs. Not fair for the seller but is this how it is going to work.

[lyndal1838]

Dylan, the OP has specified a fire fighting pump which is why the posters have been giving her such good advice....don't buy on ebay.

And where do you get the idea that broken items cannot be posted?   Not that I think the OP would be able to post a fire fighting pump if it was boken.  Somehow I think it would be outside AP's weight/size limits.

[redders_60]

Thank You Lyndal! My worry was the OP's title line, & the fact that it was a fire fighting pump she was wanting to buy online. A critical piece of equipment. & that she hasn't been back since making the post. 

My first thought was that the OP must be new to rural living, maybe on a tight budget, & not fully understand how devastating & quickly moving a bushfire can be!

Let's be reasonable here; You can't fight a bushfire with a garden hose; You can't maintain a rural acreage property with a suburban lawnmower! Some elderly TreeChangers or young idealists go into this scenario without knowing the full impact of their choice of residence. 

I'd add a gravity fed concrete or metal water tank to my above list of items to which a pump can be connected. I didn't need to use it, but it was there. I'd worry about these newer style PVC type water tanks, they are only for suburban gardens IMHO.

[millyminder]

Thanks Folks for your imput   but the ? was regarding warranty    I have lived on a rural property for 20 yrs & have 4 fire fighting pumps     2 High quality ones I have had for 10 yrs & 2 Chinese ebay ones  working well for 3 yrs but decided to buy another cheapy for a spare for the  bushfire season ( whats $200 for an emergency) When you read the terms & conditions of the seller will they have to change their listing details for the new return policy or leave as is with THEIR  conditions Thanks again.

[digital*ghost]

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@millyminder wrote:

Thanks Folks for your imput   but the ? was regarding warranty   

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As bigbrisckshop posted, PayPal's new policies don't enforce or uphold warranties - they technically cover the goods in their received condition, so if you use it for a couple of months, it works fine then needs repair or replacement, I wouldn't rely on PayPal to get a refund. 

At this point it time, it's all theoretical, though - it's difficult to say how these kinds of cases will play out, or if there will be any kind of consistency or predicable outcomes in certain circumstances. 

I would say this 'clause', if you will, in PayPal's 180 day policy etc, is due to the fact that under Aus consumer laws, a buyer doesn't necessarily have the right to a refund on an item, even if under warranty (it depends on the nature or extent of the fault, really, in some cases the seller is within their rights to refuse a refund, but must still offer a remedy such as a repair or replacement, and it's not really PayPal's place to get involved in warranty claims). Plus, if at any time you view an action as "unfair to the seller", perhaps that's the time to think twice about doing it. 😉 😛 (Not suggesting anyone forgo their own rights of course, just suggesting to respect everyone's). 

[northwestnsw]

Psst........If your house is worth $100,000 but you insured it for $500,000 then yep, buy the ebay one!

[lenalookout]

Funny how a ? on warranty has turned into a fire fighting discussion ( should have just said a large item!!). What now concerns me is the negativity about the cheap pumps. In the reall world we all would like expensive items but some cannot afford them & this discussion may turn some off from buying  something that will still do the job in an emergency. The last one I had lastest 4 yrs, was still going but the inlet flange corroded & broke off I have 2 others on their 3rd season ( about 40 hrs all up) & they started on the 2nd pull after the winter break & another water transfer one runs for 5 hrs at a time & is fine.. Sure the quality is not there but they are better than nothing in an emergency The older ones had **bleep**py spark plugs but are better now.. So if you can't afford an expensive one buy a cheap one, better than nothing, Just keep it fueled up, start it a couple of times a week ( as i do all my pumps)  to make  sure you are ready in an emergency..

[millyminder]

I really appreciate your concern. I am a HE not a SHE. & was a professional fire fighter for years & have seen the devastating result of fires    Believe me I have the best setup one could have Roof sprinklers run by a generator, all pumps permanately connected to 4 different water supplies. Funny how my question got so many replies about fire fighting but not answering the ? Once again I feel for anyone caught up in bush fires & sincerely thank you for your concern

[i-love-my-sheep]

If your buy the item and it doesn't work when you first try it, then you are covered by the PayPal agreement as it's not as described. If you buy the item, use it a few times, then it breaks, you are not covered because you received it as described and working when you received it. You would then have to use the warranty with the manufacturer.