on 03-11-2015 08:44 PM
Hi all,
Sunday night i tried to purchase ink cartridges from one seller, I hit buy it now. then i had an error appear saying this seller is unable to recieve payments at the moment
So i went to next seller i was interested in and selected 2 items, then went to checkout and hit paynow, then same error come up saying i was unable to pay them and to contact seller, I went out of checkout but it was too late it said i had purchased items and needed to pay asap.
I have now contacted person twice, and ive spoke Live to ebay support, they too said to contact the seller and get a manual paypal invoice,,
but i have yet to have heard back from seller
Has anyone else had this happen recently I saw someone say they couldnt recieve money and other saying same as me.
Does anyone know what i should do next?
Is this an ebay glitch that tech obviously doesnt know about?
Its a big coincedence that two seperate sellers have same issues,,, am i able to cancel my order?
Anything help would be appreciated on this matter thanks 🙂
03-11-2015 08:58 PM - edited 03-11-2015 08:59 PM
are you actually getting to the checkout page where you pay for it, and would you by any chance have a security card attached to your paypal ccount?
03-11-2015 09:05 PM - edited 03-11-2015 09:06 PM
i do get to checkout where it says total and PAY NOW button, but when i hit button the error comes up,,, ive contacted them 3 times now via computer and phone app,,, now just checked sent messages and none of them exist and no copies are being sent my me as i request for all correspondence,,, im going on support chat to cancel order now,,, still frustrating seeing xmas is around the corner 🙂 Oh and re security card on paypal ,,, dont think so never heard of one of those,,, just my usual cards and accounts
on 03-11-2015 09:08 PM
I've had this happen a couple of times, use the add to cart button, then go to checkout, that shoild work.
on 03-11-2015 09:25 PM
on 03-11-2015 09:28 PM
Can you still add to cart after you have purchased and gone to checkout?
If you have the sellers payment email address you should be able to pay by going through Paypal, just specify that it is for ebay goods and it should ask for the item number. Even if it doesn't as long as you tick the box to say you are paying for gods you have full buyer protection.
on 03-11-2015 09:35 PM
on 03-11-2015 09:53 PM
on 04-11-2015 12:52 AM
If you want to contact the seller you can request contact details through ebay.....you will get the seller's phone number and he will receive your details.
on 04-11-2015 02:37 AM
Could it be a browser issue - have you tried clearing cache etc or another browser to see if the problem persists?