Have you ever sent messages to your seller and wondered why you never had a reply, or at least one that maderefernce to your questions ? or worse still heard nothing but got a NPB dipute opened against you with NO warning ?
Then this could be the reason: It has taken many months of research and the co-operation of (some) sellers to verify this:
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When sending Emails I have a habit of “indenting” the body of the message, unfortunately EBay messaging apparently does not support this (No HTML, No special characters etc.)
The result being that the entire body of the message is washed down the sewer by EBay, whilst diligently reporting back “your message has been forwarded to the seller”. Thanks very much EBay! I get understandably Pee’d off when I spend much effort wording and two fingered typing messages only to get no reply or at worst a non-paying bidder strike with no correspondence from some sellers.
Anyway it is like this, you send a message like:
Hi Bill
I have ..............................................a friend who can pick it up for me and mind it until further transport can be arranged or I make a trip to your state/city. His name is .......................... please advise if this is suitable?
Please provide your phone number and I will get you in touch with each other, .........................
Regards
John.
The Seller receives a message like this:
Hi Bill
Regards
John.
and thinks you are just stalling, or continuing to arrange freight.
Whilst you are assured by EBay that your message has been forwarded to "seller name" (your seller).
You then wonder why you don't get any communication from the seller or just blunt messages "......please advise when you intend picking up item ..." or "...no contact; no payment..."
EBay should lift their game and bring their messageing system into the current century and be more comparable with Email in general.
I don't mean, and I don't want to see "smileys" and other BS in the messages, but just simple indentation, bold and italics and perhaps above all a "spell checker" for those EBayers who are notorious at typos and bad spelling.
