Cannot Contact Seller

bearus7
Community Member

Hi all,


I want to contact a seller in the US with regard to whether he will consider posting an item to Australia. When I go to ask the seller a question I get a window with this message


We're sorry we couldn't find an answer for you. Unfortunately, this seller is not able to respond to your question. We suggest reviewing the item again to see if your answer is in the seller's listing.


I have successfully contacted other overseas sellers in the past regarding this question. Is it a setting by the seller who does not want to be bothered with questions, is he away....?


Thanks in advance.

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Re: Cannot Contact Seller

lyndal1838
Honored Contributor

Sellers can block questions from buyers in countries that they do not post to.


If the listing already says he will not post to Australia I would say this is what is happening.

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Re: Cannot Contact Seller

Unlikely they will agree if they do not say they will post to Australia but you can probably contact them through the link on their feedback page.

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