I received a shipment from the US which used the global shipping program (GSP), the good arrived broken. The plastic cover was for a HP printer, and the 2 hinge pins were completly broken off, it had been packed well with adequate packing to protect it for normal shipping.
I have contacted the seller who says he is not responsible as it left him in 1 peice, i can find no where on eBay on how to contact them regarding this issue.
Its not the first time i have received goods though the eBay GSP that have either been broken or packaging cut open. Does anyone know what steps need to be taken to contact eBay, my veiw is that the GSP shipper probably mis handled it and through a much heavier item onto it.
