Delayed item

[michellebartley]

I had an item sent from the USA, the seller used to use carrier "DHL" and I got package's fine, just recently they changed to "USPS', and an item I bought from them is in Australia and hasn't moved for 11 days, it hasn't been through customs yet either.

When I queried the seller about something they said that the order was sent via DHL and not USPS, I got tracking link fine from "DHL "which is accurate.

Can anyone shed some light on this problem, I'm worried I wont get the item.

(Seller is on Ebay but I bought from their online shop direct)

Aus Post tracking is showing as item still in transit and not in country yet.

I know there are hold ups  for international mail at present at present, I read "USPS" isn't sending mail from USA to Aus.

[padi*0409]

It could be a problem even the chocolate is likely to be banned without an import permit.

https://www.awe.gov.au/biosecurity-trade/travelling/bringing-mailing-goods#pet-food-and-treats

[papermoon.lady]

I hadn't read your reply to padi yet when I wrote... Yes, I think they will definitely have a closer look. That does not mean they won't approve it, but they like to have a closer look at items like seeds...

[davewil1964]

You already know how much Australian biosecurity laws mean to Michelle.

[michellebartley]

They mean a lot believe you me, anything  else you’d like to add.