@gardegarde60 wrote:
Hi grey_lycan,
I have a similar case recently with the ebay seller and ebay. Don’t trust the dispute system. It seems ebay is protecting the seller and allow seller doesn’t give refund to customers.
Ebay wouldn’t tell you about the guest account in Paypal until they suspect it’s a big issue! In my case, Ebay first closed the dispute for my refund (product not as description!), then the seller was trying to ask for my bank details like a scam, and I also suffered a lost to overpay the dishonest seller!
The only thing the seller could've done with your bank account details is to deposit money into that account.
So you asked for a refund and when the seller was going to give you the refund by requesting your bank details
so they could deposit the money into the same source that paid for it you wouldn't give them the bank details for
them to do so? (bank deposit doesn't have fees attached to it like Paypal has and would be why the seller
asked for it).
99 percent of the time eBay will side with the buyer and if the buyer has paid via a secure payment option they
will win the dispute and be reimbursed.
If the buyer has paid with an unsafe payment option such as bank deposit then eBay can do nothing to retrieve
that money and they have no option but to close the dispute in favour of the seller.
Before you buy anything else make yourself aware of the rules and what's involved with all payment options
and why some are regarded as unsafe (mainly due to eBay not being able to retrieve that mone if a dispute is
opened).
So the only fault here lies with you and maybe try contacting the seller and ask if they will reimburse you as they
implied by asking for your bank details (without your secure password no one can access your bank details).
