on 05-03-2019 10:08 PM
Solved! Go to Solution.
on 06-03-2019 12:26 PM
on 06-03-2019 12:55 PM
@wp_extras wrote:
Now I changed to two business days handling time and still the same estimate.
I looked at a couple of your listings and they are still showing as same business day handling, and ETA for me in rural WA is 7th - 15 march.
on 06-03-2019 01:04 PM
on 06-03-2019 01:22 PM
Buyers can only formally request a cancellation within one hour of purchase, though they can still send a message and ask for cancellation.
I personally have a 2-day handling time, but mark the items as shipped same or next day and never get complaints about items not arriving on time, though taking a look at ETAs both before and after purchase, it does look like they update according to when it's posted (they never used to).
This would suggest, though, that if a buyer takes notice of ETAs, the vast majority of the time it is at the point of purchase, rather than after it's shipped, meaning they don't check back on things unless the original ETA comes and goes.
on 07-03-2019 06:47 AM
I don't know if I am a typical buyer or not, but I always look at the estimated date range for delivery before I commit to buy but I am rarely even aware of the seller's handling time as I don't look up those details. The delivery date is the bottom line for me.
I don't buy all that often so the delivery day sort of sticks in my mind. My last purchase I think said around Thursday & it actually arrived Tuesday.
I'm finding that is fairly typical and anything I buy usually arrives on or before the due date, so for me, ebay estimates seem reasonably accurate. That no doubt is because sellers adjust their handling times to suit.
On the whole, I think these estimated delivery dates are a good thing & have led to a massive improvement and a lot more peace of mind.
It might not just be the ETA driving that improvment though as compared to a decade or so ago, most of the places I buy from now are small shops/businesses, compared to home sellers.