Ebay refuses to remove contact details on a sellers listing, after a year of constant reporting.

[sydneyclearanceonline]

I would like to know why ebay refuses to remove a sellers listings, with hundreds of ads with all his contact details on every listing. 

Business Trading Name / Contact Number / Address

Have lost count over the year how many times have reported this seller - 

How is this fair to sellers that do the right thing? 

Why do we pay fee's that don't allow for a even playing field for other sellers that don' breach your so called policies - 

When is this going to be resolved.

Another year?

I am going to keep posting here until, I see action take place.

[papermoon.lady]

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@sydneyclearanceonline wrote:

I am going to keep posting here until, I see action take place.

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It is indeed strange they don't do anything, but unfortunately they don't read here, so things won't change even if you post about the problem multiple times. This is just a member-to-member forum, not a forum run by eBay staff.

[sydneyclearanceonline]

Thanks for the heads up!!!

It pretty much means there is no solution.

[padi*0409]

If the seller has an Anchor Store they are allowed to post contact details in their listings.

[*sons_and_daughters*]

You have listed GREEN gumboots, yet you have a photo of black boots. Should I report you for being misleading?

I am lead to believe that sellers with the highest paid store (is it anchor?) are allowed to publish their details. I could be wrong.

[sydneyclearanceonline]

Thanks for the reply, but no its not an anchor store, standard ebay reller.

The 30 or so, so called support I have chatted to have all said he is in breach. - to no avail.

[sydneyclearanceonline]

I think your screen is showing you the wrong colors or the color green is not in your vision spectrum., that is indeed a picture of green gumboots.

But go ahead and report...(crickets in the distance)

[padi*0409]

Could you give an item number of one of their listings (RHS of the listing page) ?

[jellybirddesigns]

I agree - those gumboots are definitely a dark green.

[sydneyclearanceonline]

Padi,

There you go - 

eBay item number:234008255805

Cheers