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Seller not honouring their warranty

Im not sure if you can help, but I purchased an 12V inverter from an Ebay seller/manufacturer called and the product has failed after 6 months. The item was advertised with 12mth warranty. I have attempted contacting the seller many times over the la...

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  • 9 replies
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Resolved! How To Contact Ebay

Hi. I bought something which wasn't as advertised. It was marked no return, but I contacted the seller who is okay to refund, but i can't submit a return request because of the no return status. He said to contact ebay who'll sort it, but how?

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  • 533 Views
  • 5 replies
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Resolved! Seller says he can't Refund because a Dispute has been Raised, But I Haven't Raised a Dispute.

O.K. I was Negotiating with a Seller over a Faulty / Scam SSD that Simply Doesn't Work.He offered a Refund Which Didn't Happen. When I Asked again He Claimed He couldn't Refund Because a Dispute had been Raised.I Didn't raise a Dispute (I prefer to g...

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  • 739 Views
  • 7 replies
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Misleading Solar Panels and Regulator

As an example. Item: 384804443686 but they have flooded ebay marketplace. I got mine yesterday and its only a 25w panel not 260w as advertised.It does not produce 5 amp. It is rate at 416 milliamps which is half an amp. It has a built in regulator fo...

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  • 966 Views
  • 9 replies
  • 1 Helpful

Resolved! Financial lock on phone after 30 days of buying. Return rejected.

Hi there, I have been an eBay Australia user for over 5 years. I bought a used Samsung Galaxy S21 Ultra on Nov 21 (for about $500). I have had it as a back up phone. I used the phone 2 weeks ago and upgraded it to One UI6. After a restart the phone i...

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  • 2851 Views
  • 34 replies
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Article

seller-have not provided me with my $378.00 pump...and now refuse to answer my emails..i note they are still selling on Ebay...they should not be allowed to..and all my efforts to discuss with ebay have failed..they are doing nothing...

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  • 4 replies
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Seller cancelling auction after I have paid

I recently bought fair and square a car owner's manual for $40 through auction. I was the only bidder and won. I paid for the item which had free postage and the next day I got a message saying it was on its way to be posted. Then I got a message say...

Voucher code does not work after seller accepted best offer

See photo below, it says AU$15 off your best offer last night. Thus, I put in an offer to the seller, and was accepted. When I try to pay and apply the code "SHIPLF24", it doesnt work. Seems like ebay is scamming me with fake offer, or am I missing s...

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  • 347 Views
  • 2 replies
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bought mens shoe laces 9/4/24

As above, i bought these last night, they are 110cm long with end joiners for $5.99, message from ebay said thanks for shopping at ebay, the whole thing went threw ok but when i went back to purchaces it was not there anywhere. Can you tell me where ...

New Scam proven - item not received, proof of delivery via Australia Post faked. How to resolve.

Hi All, Hopefully this will help others. I bought a solar panel a few weeks ago. The price was incredible - Not so low as to look like a scam, but lower than everyone else and with enoug detail to make it look plausible. So I check the tracking throu...

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  • 16 replies
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Coffie Marker

I bought a coffee maker, then it wasnt working so I was given a new one, which I thought that was great that they would give me a new one, but when the second wasnt working, they told me to give them a week to fix it out, when now its more than a wee...

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  • 1423 Views
  • 4 replies
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Seller cancellations

So sick of seller's canceling orders and saying I asked for the cancellation! One item I paid cash and picked up, I asked her to mark the item paid as eBay was sending multiple payment requests every day. Instead she marked it cancelled at buyers req...

what does it mean "private listing" buyers identities protected. Why does that happen

can anyone tell me why the above message appears on an item on which I am bidding? Why is a bidder on a publicly listed item on an open site such as Ebay listed as "private listing; buyers identities protected", and they are a bidder? What's the deal...