Experiencing my FIRST undelivered item. Seeking Advice

[Anonymous]

Hi folks,

I purchased an item late November and it has yet to arrive. I emailed the seller yesterday to ask for a refund and the seller has since replied that they will send me a replacement if that was okay with me.

My problem is that as much as I would like a replacement sent, it is getting close to the 45 days Papal allows to get a refund (at least according to my understanding) and I'm concerned that if the replacement does not arrive either, I would lose my Paypal insurance to get my money back as it would be well after the 45 days.

I've yet to reply to the seller's email as to whether a replacement should be sent.What would your advice be for my situation? Many thanks.

[***super_nova***]

Thanks for your input phorum_junkie. I wasn't aware that it was the seller that has to foot the return postage cost. That's good to know b/c I probably wouldn't be able to afford it.

If you do not accept the parcel, it will go back, I am quite sure, without charge.