@*sons_n_daughters* wrote:
Springyzone, when you mention the 99.5%, you need to clarify that that number is for high volume sellers. It's not uncommon for a small seller to have a feedback of 75% or 50% because they've only sold a couple of things and some impatient numpty as decided to neg them because their item didn't arrive a week before they bought it.
My husband recently bought from a seller with feedback of (I think) 68%. Neg said "posted same day as payment. Took Australia Post 2 weeks to deliver it". Seller got punished because of slow delivery.
Yes, I agree and I know that. I was just taking a short cut, should have said high volume sellers.
But I did mention that ebay gives accolades that seem to be based on high volume sales, not feedback, so I hope rustyjoe got the picture.
The 'This is one of our most reputable sellers, consistently delivering outstanding customer service' jargon is (in my experience) never conferred on small sellers, it is reserved for the bigger players
Joe has a feedback score of over 1000 so I think he knows his way around ebay & I suspect his post was more an observation & frustration at what he is seeing on ebay, rather than the fact he is being caught out by the ads.
I have bought from big & small sellers who have had feedback scores well under 99.5%, with no problems. And where there is a likely problem, you can sometimes guess what it will be in advance eg once I wanted a book and I knew very well the seller must be drop shipping from all his neg feedback, even though he claimed it was in Aust, but I was prepared to wait a month for it.
His expected delivery date was a month off, dead give away. Most of his negs were (technically) probably not deserved in that I'd be sure people were getting their books in the delievry window, but people weren't impressed by the delay. So I was pretty sure I would get my book okay, but that it would be a wait.
