Faulty Goods, too expensive to post back?

[sky_robot]

Just bought some LED lights from AUS seller and recieved with some faulty LEDs. Asked seller what he can do but (unsurprisingly) no answer. (Why are AUS sellers worse than US? Rolls-eyes)

I'm sure this is the oldest trick on eBay;

Sell faulty item at low enough price ($10) with free postage.

No one will start a claim for something that will cost $5.50 to send back via verified post.

So, that's it and I lump it?

Only recourse is to give neg f/b.

Thing that annoys me more is that it was for a x-mas gift.

Any thoughts as to what my options are?

[afantiques]

Build a cathederal and you can see the man years of work that went into it, but your low cost light emitting diodes represent in a less visble way the same amount of labour.

Just now and then, try some awe and wonder that they exist at all.

[medalsbadgespatches]

First option is to read the ebay & paypal terms and conditions.

If you purchased something that is damaged/broken/not as described  etc you follow ebay and paypal guidelines. Contact seller. If no response within a reasonable timeframe open a dispute as per guidelines. Let the process wake the seller up. Do not touch or alter the faulty product.

Go to ebay live help if you are not sure.

Rolling your eyes here in the forum wont help 🙂

[i-love-my-sheep]

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@sky_robot wrote:
Thanks for that info. I will file that somewhere!
Problem is, I can fix it by cutting a section off (I suppose that's acceptable) and it's also for a xmas gift. Gotta decide now what to do but thanks.
I'm sure the sellers know all this, especially around this time of year.

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No, do not do that! He clearly states in his listing that there is no refund for faulty items if there have been attempts at repair (amongst other things). If you do anything to them, you will lose any ebay/PayPal case. 

Best to open an eBay case and go from there.