Feeback advice

[wheelsdealsstuff]

Can I please get your opinions?  I haven't received my item so obviously i will wait until i have received my item to make sure it's all aok but this is the experience i have had with this seller so far

1. Purchased item 4/8 and paid via paypal same day

Received no communication from buyer so 4 days later I asked when and if my item had been posted, seller replied i'll post tomorrow I always post on a Friday (nothing in auction about this at all) - annoyed by this but decided to let it go.

2. Contacted seller asking for the tracking number, heard nothing.  

3. Contacted seller again today (14/8) asking again re tracking number, seller replied with "Hi was just enquiring what your need for a tracking number would be"

4. I replied with "The rule is when paid by paypal you must provide a tracking number - it is a week now since you have posted my item and i havent received it - not sure why you need a reason for my request re the tracking number as it should be provided - ebay actually has a place to enter it? But if you do - i am going away soon and would like to know whereabouts my parcel is
Thank u"

They have now replied with "Yes that is the rule however I have not sent it with a tracking number. Your item will arrive with you shortly if not this week.  There is no need for a tracking number which is why I didn't get one"

I am so annoyed! I NEVER leave bad feedback - hubby has left a neutral for a terrible seller but that's it.  This person is a terrible seller in my opinion with dreadful communiciation and as for the "there is no need for a tracking number....."

So, should  I leave neutral feedback which is what I am leaning towards or if the item is perfect should i still leave positive?

Thoughts?

[curraone]

well now we know why the seller had no tracking number

you're right, find out if it works and then decide about feedback.

if it works I don't think you have grounds for negative or neutral feedback

and you can't ding him for postage stars because it was free postage

but my goodness, I would ding him for communication - one star

[wheelsdealsstuff]

so you wouldnt leave neutral? - i feel that i should leave neutral for the **bleep**py postage (i know it was free) but it was terrible i can't believe the item wasn't damaged

[curraone]

I usually save negative and neutral if the item itself is not as described and the seller won't refund.  Or worse scenarios.

In this case, the item is okay - but the seller's attitude is not. > a clip on the ear, not need for execution.

[wheelsdealsstuff]

thank you 🙂

[wheelsdealsstuff]

it's always good to get other opinions - off to leave 'unhappy' positive feedback LOL

[chezzy]

"wrist heart rate monitor arrived in an envelope - nearly giving me a heart attack" (?!)

Seriously some of these sellers who take shortcuts for the sake of saving time and a few pennies - deserve

more than a gentle slap on the wrist - pathetic.

[cherry*135]

The seller has one neutral for slow delivery. He/she doesn't have a very good attitude towards buyers.

[wheelsdealsstuff · Accepted solution]

yes that's what i thought too

i hate leaving bad feedback so am happy with the result - hopefully they'll learn to send it more securely and better communication (although i doubt they care)

thanks all

[cq_tech]

It's a bit of a pity that you've already left positive feedback as I'd have been inclined on principle to demand a refund of the difference between the amount you paid for postage and the 70c it actually cost him to send your item, otherwise there's no real incentive for him not to continue doing the same thing and ripping off his buyers in the future.

[chezzy]

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@wheelsdealsstuff wrote:

yes that's what i thought too

i hate leaving bad feedback so am happy with the result - hopefully they'll learn to send it more securely and better communication (although i doubt they care)

thanks all

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See if it had been me I would have made some kind of reference to the type of item it was so people know this seller ships mechanical/potentially breakable items in paper envelopes. Then they are in a better position to decide if they as a buyer will take that risk? I have had my share of bulky/hard/breakable items arrive in envelopes and surprise surprise 'free postage' has been used.