Feedback Fiasco

[3macca7]

ebayers

Once again a Buyer has not paid me and refused to respond so I open a Case and ebay refunds my fees BUT

NOW I CANNOT LEAVE FEEDBACK ABOUT THAT BUYER OR THAT TRANSACTION SO SHE RETAINS HER RUBBISH 100% RATING?

This is why I keep saying that ebay itself is a huge scam which protects the scammers and punishes the innocent good guys.

Is there a way to overcome this and leave true feedback about the non-payers?

Mike.

[harley_babes_hoard]

sellers have not been able to leave anything other than positive feedback for buyer for years.

[horizon1907]

In a word, No. Sad but true. Put them on your Blocked buyer list & have a little happy dance. 🙂

[3macca7]

I am thinking that perhaps if we leave the TRUE feedback BEFORE opening a Case for ebay fee refund would that work?

[lyndal1838]

It has nothing to do with when you leave the feedback....sellers can never leave negative feedback for buyers.

If you leave a green dot with a negative comment ebay can remove it and you will be in trouble.

[3macca7]

OK if that is the way ebay works then I think it is morally wrong, false and deceptive.

We should change it!

If enough people agree we can form a block prepare a Change.org petition advertise it on You Tube get millions of hits and have the general media take it up and by then eBay may consider operating in a more ethically businesslike manner.

Mike.

[curraone]

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@3macca7 wrote:

ebayers

Once again a Buyer has not paid me and refused to respond so I open a Case and ebay refunds my fees BUT

NOW I CANNOT LEAVE FEEDBACK ABOUT THAT BUYER OR THAT TRANSACTION SO SHE RETAINS HER RUBBISH 100% RATING?

This is why I keep saying that ebay itself is a huge scam which protects the scammers and punishes the innocent good guys.

Is there a way to overcome this and leave true feedback about the non-payers?

Mike.

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no you are not allowed to leave feedback - but you have done the right thing - because you opened a dispute, the buyer will get a strike.    Too many strikes (most sellers have their blocks on 2 strikes) and he won't be able to buy anything again.  

[ajarnjenny]

When it started up, I thought that Change Org was a great idea, but it is now full of people with petty grievances.

I think that a site like that should be reserved for grave injustice, of which there is an enormous amount in the world.

[cq_tech]

Agreed, but not only that, I signed just one petition and now they're spamming me silly! 😞

[fixnwear]

If you leave a green dot with a negative comment ebay can remove it and you will be in trouble.

lyndal1838 - what trouble is that?

How can Ebay possibly  cause "trouble" for anyone? Maybe you mean they threathen sellers with all sorts of dire consequences if they dare to disclose what a looser buyer they've had?

If it's their rule not to tell the truth about the buyers, so be it. It paints a very distorted picture about the buyers.

If I was a seller and could view across the board how many people don't pay for their purchases on Ebay, and found out that on top of that I have to wait for what appears 8 days to be even able to relist - that wouldn't suit me at all. 

Actually, while I think of it - are there in existance any statistics on percentages of non paying customers on Ebay. Probably not.

At least on any other website/store whatever - if a buyer doesn't pay within usually 1 hour (that seams to be norm, but there are some with a bit longer) items gets relisted - and probably sold 3 times over during the 8 days!

So, the most Ebay can cause is a minor irritation (and that's only for those who actually care what Ebay thinks of them) - but they can't cause anyone to "be in trouble"

All I know is if I asked anyone on the web anywhere to wait for me for 8 days to pay - after they've stopped laughing they would no doubt send me the message telling me that is not how it works!