Feedback Fiasco

3macca7
Community Member

ebayers

 

Once again a Buyer has not paid me and refused to respond so I open a Case and ebay refunds my fees BUT

 

NOW I CANNOT LEAVE FEEDBACK ABOUT THAT BUYER OR THAT TRANSACTION SO SHE RETAINS HER RUBBISH 100% RATING?

 

This is why I keep saying that ebay itself is a huge scam which protects the scammers and punishes the innocent good guys.

 

Is there a way to overcome this and leave true feedback about the non-payers?

 

Mike.

Message 1 of 25
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Re: Feedback Fiasco

Unfortunately macca, you have just breached a HUGE eBay policy there in your post #19

 

You have asked a potential buyer to contact you directly off eBay.....

 

what should your punishment be do you think ?

 

Non payers are annoying, but if you have blocks in place, you will be protected from the habitual tyre kickers, and by opening disputes and giving these buyers a strike you are protecting other sellers far more than a negative ever could.

 

How could negative help a seller, the buyer would have purchased already, so seeing the feedback after the sale would be pointless.

_________________________________________________________

You can't please all the people all the time, so now I just please myself


Message 21 of 25
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Re: Feedback Fiasco

That's the thing, buyers could have as many negatives as they liked, with no restrictions to their buying. Sure, if you run auctions and you check the bidders feedback you can cancel the bid if you don't like what you see, but a lot of bidders (including myself) bid at the last second. The deal is done then and you can't stop them.

 

As for BIN's, once they hit that button, you're stuck with them. There is no way of stopping them purchasing BIN's because you don't know they exist until they have hit that button.

 

While the strike system has its faults, by having the appropriate blocks in place, 2 strikes and you can't buy from a certain percentage of sellers. In the buyer negative days, if there were 1,000,000 sellers on eBay, they had free reign to buy from any of those 1,000,000 sellers as often as they wanted. Now, if 75% of sellers have strike blocks in place, out of those 1,000,000 sellers, the bad buyers can only buy off 250,000. 

 

What would make the strike system work better is, if buyers were automatically added to the sellers blocked list after non payment.

Message 22 of 25
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Re: Feedback Fiasco

"buyers could have as many negatives as they liked, with no restrictions to their buying"

 

A feedback score of (-4) , not uncommon back then, was automatic NARU.

 

Unpaid Item disputes were opened and buyers received strikes back then also.

 

"In the buyer negative days, if there were 1,000,000 sellers on eBay, they had free reign to buy from any of those 1,000,000 sellers as often as they wanted"

 

 The 'block buyers with strikes' which a seller could set their preferences to, was also available back then.

 

All ebay did was extend the time on the block from 2 strikes in 30 days to 2-5 unpaid item strikes over the last 1, 6 or 12 months.

 

 

 

Message 23 of 25
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Re: Feedback Fiasco

greencat & all

 

If I inadvertently breached an eBay rule then my penalty should be an apology, I'm sorry, and acceptance that a moderator should remove the post, I accept.

 

My point in the original post was that there are much better ways for eBay to conduct Feedback than the current misleading and unfair practice.

 

I find it difficult to believe that the defaulting bidders on my items who have hundred's of positive feedback comments have only selected me to default against?

 

And if that indeed is true then perhaps the two strike rule should be changed to one strike and you are barred, 3 months for the first offence and life for the second offence. AND NOT JUST ONE OF THEIR EMAIL ADDRESSES OR USER NAMES BARRED BUT THEIR COMPUTER IP ADDRESS SHOULD BE BLOCKED.

 

Mike.

 

 

Message 24 of 25
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Re: Feedback Fiasco

mike,fair or unfair is nothing to do with eBay at all.If you want to see unfair then check out the Spring Seller Release.No,it's not a lovely Spring fashion catalogue,it's a whole world of unfair & terrifying set of conitions for the eBay seller.

 

The best you can do to avoid the bottom feeders is to set up you blocks in your seller settings.I have mine set to 2 strikes in 1yr & i still get a whole page of "too many unpaid item strikes" in my requirements for buyers section.That is 1 whole page of pain in my a.. saved each month & I'm happy that the blocks work.i get maybe 1-2 non paying biders per month,sometimes 0.

 

If you leave fb for a non-payer,you just add to their fb.A non paying strike is more effective.P.S you have some very tempting items that I'd like to have & i hope you do well.

 

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