on 25-04-2014 09:39 PM
I'm just searching for a mohair jumper or cardi, my staples over the winter months. I love that mohair is a natural fibre, lightweight and warm. I keyed in mohair jumper as my search, and everything in the clothing category that has mohair in the title comes up. One listing is clearly defined as mohair, and is quite a nice design. However, when I read right down to the end of the listing I notice that the fibre is listed as cotton and polyester, NOT mohair. The item is from a part of the world where fakes are very common. I want to report it, but there is no option that describes what is actually going on. When I've reported similar breaches in the past, nothing whatsoever is done, the listing is not changed or withdrawn and no doubt buyers are being conned by the title. Probably because the person investigating doesn't actually know what I'm reporting, other than a vague 'fraudulent listing' description, and they more than likely don't spot the difference between the title fibre and the actual fibre because they have no idea what they're looking for. Seems to me like Ebay is taking the easy option, at the cost of actually resolving anything.
on 25-04-2014 10:01 PM
You would probably get more action from ebay if you reported the item as being in the wrong category. It is not exactly fraudulent to list the materials used in making it incorrectly. It is annoying, not fraudulent.
on 26-04-2014 09:30 AM
Hi flashanddash
Based on your description I would use the following report combo:
Listing Practices: Search and Browse Manipulation: Keyword Spamming (The listing has unrelated or excessive keywords that unfairly diverts attention to the listing.)
It may not get anything done, it also may result in the listing being pulled. We can only but try!
Good luck.
on 03-05-2014 06:15 PM
Thank you for replying, but the item is actually in the correct category, can't remember the precise category without checking, but something like Women's sweaters or the like - which this item actually is.
I would have to disagree that it is not fraudulent. It's a bit like having the title "Pure Gold", then listing the components further down the page as tin and aluminium. At the very least, it's deliberately misleading.
on 03-05-2014 07:29 PM
I think the problem is that a lot of people think that those soft fibre yarns can be called mohair or angora. I don't think they mean to be misleading, they just don't understand that it is a natural fibre.
Its annoying but most likely ebay would do nothing to remove those listings so perhaps you could add -acrylic or +wool to your search. It might help a bit.