on
29-11-2024
10:19 AM
- last edited on
29-11-2024
12:54 PM
by
kh-syedse
Good Morming Ebay. I am querying a missing item from with no luck. Messaged the company three times now and not even a reply. Bought & Paid on October 27th and no trace of said item that was guessed to arrive weeks ago. The company are not interested in me contact. I cannot type this in your text bracket, it only allows a line and cannot email ebay!
on 29-11-2024 10:37 AM
Not eBay here, this is a member to member forum
No use emailing eBay either, it is a pointless bot automated service
Nor are you allowed to 'name and shame' here. as you agreed to when signing up
What you did need to do was open an item not received dispute and follow through with it within the time limit
No need to mess around doing anything else
on 29-11-2024 11:13 AM
Ebay do not read here. We are only buyers and sellers like yourself. If your item hasn't arrived, wait a while if it is just a little overdue, especially this time of year. Then select "help" from the main eBay page, and follow the prompts.
on 29-11-2024 01:02 PM
Your feedback left for others !!
indicates you may not be using eBay's Money Back Guarantee for an item not received or not as described
https://pages.ebay.com.au/ebay-money-back-guarantee/
It's always a good idea to check a seller's feedback before purchasing which can prevent future problems.
Also, if you're asked to leave a review when leaving feedback, that's eBay requesting it, not the seller
