Got sent only part of my order
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on โ21-05-2021 03:15 PM
The above is an item I ordered from Ebay. What I got was just the above brush with no connectors and no dust guard . Useless to me for I can not use it. Spent all day trying to contact anybody that could help. Got nothing. No mistake. you can see that the picture has all attachments. Even the box it came in has the attachment printed on the cover. Now I am expected to pay to send the brush back and get a fraction of my money back. Feel as though I have been scammed. What I got they advertise for just over $6 . What I paid was $19.99
Got sent only part of my order
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โ21-05-2021 03:24 PM - edited โ21-05-2021 03:26 PM
Who did you spend all day trying to contact?
Have you contacted the seller and they were not helpful?
(as in who told you you are expected to send it back and get back a fraction of what you paid?)
If you did not get what the description said, you open an item not described case
eBay give buyers tools not to be 'ripped off' but you need to use them, and follow through with them
The seller's feedback is pretty bad really, don't let them con you out of a full refund if they failed to send what the advertised
Got sent only part of my order
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โ21-05-2021 03:25 PM - edited โ21-05-2021 03:27 PM
What did the item description say?
Anyway, if the item description said all the parts you expected to be included were indeed included and the seller does not help, you can open an Item Not as Described dispute...
The seller has 98.4 positive fb, which is not great.
I think I have found the item. Unfortunately, dropdown listings are quite deceptive as you have to read very carefully what you get...
Got sent only part of my order
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on โ21-05-2021 03:37 PM
Listing is a multi part listing
3 pc adaptor $6.99
6 Inch Wire Head Only $15.98
8 Inch Wire Head Only $19.99
So it would look like you have received what you paid for 1 x 8 inch Wire Head
The Guard and Gear Head you refer to as pictured, are part of your brush cutter, not included in the sale.
Got sent only part of my order
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on โ30-05-2021 07:23 AM
I have reordered the connectors and after one week I am still waiting for the delivery. Why is that?

