H2Tab hydrogen tablets - Scam

[laucok-0]

Just received 3 packets of hydrogen tablets from H2Tab as ordered, from a seller supposedly receiving 937 positive reviews. Sadly it is clearly fraudulent and someone in China impersonating the US company. On receiving the 'raspberry flavoured' tablets I placed one in water and it just sat there, not dissolving, not fizzing, not releasing hydrogen, just slowly turning the water yellow. Half an hour later and the tablet still just sat there. I'm guessing it is just food dye but I'm not checking the water to find out what it might be. Decided I would write to the seller but got an instant response saying the seller no longer exists to contact. How can Ebay allow this to happen? I established it was a fraudulent easily once receiving the box, simply by comparing what I received to the actual boxes online from the US company - there were subtle but obvious differences. I then tried to write to Ebay and report the seller but found every time I pushed 'submit' I got the message in red "We ran into a problem. Please try again later." No doubt I am not the only one taken in by this fraud but Jesus, they make it hard to alert them to issues.  This is the first time I have ever used Ebay and I now realise it is the Wild West and you simply do not know if what you are paying your money for will ever arrive, or if it does, will it be what you thought you ordered. Seems to me that Ebay's processes and checks are shot to pieces and dodgy sellers, gangs and criminals are free to advertise online using Ebay's services, technology and good name to fraudulently rip off and exploit innocent consumers. A pretty **bleep** business model really.  

[*casey*]

To add, the other  (still registered)  fraudulent  seller  T  in your feedback also sells the tablets  

along with other very dangerous - to -  health items.

They're shown as :

Free Standard Shipping from Greater China to worldwide. 

International delivery of items may be subject to customs processing and additional charges.

Located in: shanghai, China

So if you've purchased  any 'medicinal'  items from  seller T

you'll need to file  "item not as described"  disputes/s  with that seller too

[davewil1964]

You avoid it by doing due diligence, as sandy suggested. I am bright, it would appear, as I know this.

[etb321]

The lack of fizz was fortuitous, it stopped you from consuming. There could be anything in the tablets

[springyzone]

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@laucok-0 wrote:

The seller still exists as when complaining to Ebay they contacted them and I have received several emails from them.....they continue to supply other products to people. They initially said they would give me back 20% of my money, then 50%, then 100%...still have seen no refund. At no point have they responded that the product isn't fraudulent as I claim in my email to them (and to Ebay). I simply do not understand how Ebay allows this to happen - they impersonated a well known US nutritional company, literally copying their packaging and name and you did not get to see where the product was coming from until after you have ordered. 

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No one here is 100% sure which seller or items you are talking about. You can't name the seller on here but you could put up an item number, then we could have a look at one of the ads.

You need a refund. Just messaging the seller is obviously getting you nowhere.

Stop wasting time. Open a proper ebay claim for an item not as described/faulty item.

In your claim, you might be better off NOT to claim it is a counterfeit or go off on a tangent claiming the seller is impersonating a US company.

All that could be true, but you're after a refund here and ebay isn't into doing big investigations so if you claim the item was faulty, that's all you need to do. Follow up your claim, finalise it, so you get the refund.

The seller is never going to admit their product is fraudulent or a knock off.

Ebay doesn't sanction Chinese sellers, the laws there are different to here. There are many products on ebay where Chinese sellers have used the photos from the genuine site.

Before every purchase on ebay, you really need to double check where sellers are registered. It does take a few clicks to get to it, you won't see that info in the actual ad. But it is there in the information about the seller.

[chrihenderso211]

So it looks like I may have fallen into this silly trap as well. I wanted the H2 tabs that I had been seeing online but nowhere in Australia sold them so I ordered them on eBay. When they arrived the packaging looked legit but the tablets in the little blister pack were falling out of their slot and it just seemed a bit odd and shabby with no logos etc on the blister pack. So I decided to message the seller to ask and sure enough, they are no longer on eBay. 

My tablet did fizz up when I dropped it into water but I decided not to drink it to be on the safe side. I'll pursue a refund from eBay and order a brand that are available in Australia instead. 

Thanks to everyone who has posted here as it creates more awareness.