Optus has been appallingly slow for a couple of days now, and then today they rather stupidly emailed me an unsolicited survey and report form, upon which I took great delight in telling them exactly what I thought of their sub-standard cable service and the fact that their upload data rates are capped at an unbearably slow 0.5Mbps which are the lowest I've ever seen on a commercial ISP, and I also took a certain degree of pleasure in also letting them know that as a result, I would not be renewing my contract despite having been with them continuously since 2005.
It will be very interesting to see whether or not they see fit to respond to my complaints, but I somehow very much doubt it. I used to think that Telstra was bad enough, but until Optus spend a bit less on their repetitive advertising and a bit more on their failing infrastructure, Telstra will continue to run rings around them. 😞
