on 04-11-2013 03:05 PM
on 04-11-2013 04:05 PM
on 04-11-2013 04:09 PM
*resists the urge to make any jokes about buying a bridge*
hi Matilda.
we might need a few more details.
How have you tried to ask questions?
Through the listing or their feedback page?
How are you aware that the system is not working (ie - do you get a message?)
Is there a chance that you may be blocked by this particular seller?
Do you know if it is likely that you have 2 unpaid items against your name?
on 04-11-2013 04:09 PM
Matilda, we are just members like you, not ebay staff. We cannot contact a seller on your behalf...neither can ebay for that matter.
You will just have to keep trying to contact the seller.
Have you tried asking a question through the listing itself?