Hi, The seller has been banned . How do I get my money back?

[petasplace]

I bought a few cushion covers from a seller in  China but theyve since been banned.

Is it possible to get a refund 

[*tippy*toes*]

Yes, you can get a refund. If the seller is showing not a registered user on their feedback page, I think the quickest option is to open an item not received case in PayPal and escalate it as soon as you can. If it takes more than a few days, give PayPal a call and say the seller is no longer registered on eBay and they should refund you while you're on the phone.

If you have trouble, come back and we'll see what other options there are.

[petasplace]

Thank you *tippy* toes*  I rang the resolution centre &  the seller has been given 10 days to respond or I'll be refunded on the 11th day.

I spent  over an hour clicking what I though to be relevant steps but never thought to ring paypal.

[elderbluedragon]

yeah what tippy toes said ,    also  ebay give automatic refunds for purchases under $20  if that is applicaple to your case