How Do I Contact Ebay Without Using The Ebay Automated System?

Hi,

 

Anyone has a direct customer service email address? My problem is unique and the automated system doesn't allow me to open a case. The purchase has gone bad for more than 45 days because the seller was taking his time to resolve this issue. When I realized that he is not genuinely keen to settle the case, it was already past the 45-day period. PLEASE HELP!

 

Thanks!

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How Do I Contact Ebay Without Using The Ebay Automated System?

Many buyers come to the boards complaining that sellers have strung them along past the 45 day limit for a PayPal claim. Nothing unique about that.
If it has been less than 60 days you can still leave feedback to warn others.
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How Do I Contact Ebay Without Using The Ebay Automated System?

xerof33
Community Member

Hi,Im having a similar problem ,everytime  i send a email to resolve a problem i get a reply saying the adress is no longer valid,then they include a link,i sent the email there ,and get the same email.                                                              

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