How To Contact eBay

I have a problem with an item that has not arrived. The open request will automatically close it on 5th August. Despite an email from eBay saying I can escalate it, on eBay it only gives the option to contact seller or close case. When I try the Contact eBay links the open case/item does not appear but it won't allow me to contact them without selecting an item.

 

So Catch-22

 

How do I contact customer support in this case?

 

Case Number:

 

331791633928

 

Item (which is apparently somewhere in the Russian postal system according to the seller)

Was purchased back at the beginning of May.

 

Item condition: Sale date: Quantity: Price:

AGFA ISOLETTE III 3 Folding Camera Agfa Solimar 3.5/75
 
 
 
Used
May 02, 2016
 
 
1
 
US $138.96
 
 
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Re: How To Contact eBay

top of page, help & contact

 

scroll down to 'call us'

 

work your way through the options until the call us button turns green

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