on 06-12-2016 04:47 PM
I bought an item from the USA, firstly its not what i bought, i have contacted the seller and its not what he sent me. The package was going through the Global Shipping Program.
From the looks of the package its possible someone else has my item.
How and who do i contact to sort this out.
07-12-2016 07:04 PM - edited 07-12-2016 07:06 PM
Does this help?
Lost, Damaged, or Undeliverable Items; Valid Delivery Address Required. If a GSP Item that you purchase is not delivered to the delivery address specified by you or to the collection center near you that is designated by the shipping carrier, it is damaged, or it does not match your Seller's description, your purchase may be covered by the PayPal Purchase Protection program. More information about PayPal Purchase Protection may be found here. The delivery address that you specify must be within an eligible country and must be a valid and complete delivery address. The delivery address that you specify may not be a Post Office (P.O. Box), Army Post Office, or Fleet Post Office. eBay and Pitney Bowes shall have no liability and shall have, in their discretion and in any manner that they prefer, the right to dispose of or liquidate GSP Items that eBay or Pitney Bowes conclude are undeliverable, for whatever reason. If eBay or Pitney Bowes conclude that a GSP Item is undeliverable and elect to dispose of or liquidate a GSP Item, title to the GSP Item shall transfer automatically from your Seller to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay and Pitney Bowes may elect), at no cost and for no consideration to either eBay or Pitney ...................blah, blah, blah
Clause 11 here - http://pages.ebay.com.au/shipping/globalshipping/buyer-tnc.html