How to open a dispute via Ebay INSTEAD of via PayPal?

Hi there,


I've paid for an item on the 29th Jan '14 and the seller informed me that they have sent item on the 30th.

I am from NSW, Australia and the seller is from NSW, Australia as well.

 

Then estimated delivery is: on or before Mon. 3 Feb. per eBay FAST 'N FREE

 

And I have yet to received it.

 

I've messaged seller many times to asked about the delivery but instead they asked me to check with the post office!

 

I want to put this into a dispute but was told by Ebay that to open a dispute via PayPal. Yes, i've paid via PayPal using a credit care BUT I do not have a PayPal account.

 

Can I have a dispute without going thru PayPal but Ebay? 

But I cant seem to find the dispute section on Ebay. Can someone pls guide me?  Thanks.

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Re: How to open a dispute via Ebay INSTEAD of via PayPal?

Did the buyer provide a tracking number or proof that the item was posted or just said so?

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