I'm being sent unpleasant emails directly from a seller, not thru eBay

[denvic_gems]

I have received an unpleasant email from a seller because I left a negative feedback. I bought a shirt, followed the sizes and have bought extra large ladies shirts from lots of sellers with no issues. These ones are small. I bought off this seller based on the description on the sale stating returns. I contacted seller stating my issue and could I return. He replied with no I don't exchange "seasonal" items, not stated in the description on the listing but offered the purchase of another for a couple of dollars less. So I left a negative feedback. Now he's sending me emails saying I'm inconsiderate directly to my email address, bypassing eBay.

[the_great_she_elephant]

OP said #5 "Measurements were stated in a picture on the listing" If those measurements were incorrect then the buyer does have a case.

[phorum_junkie*]

Ebay won't do anything about emails sent directly to you and why you let them bother you I have no idea. If you send them one email telling them not to contact you again and they send another you can report them to theor isp for abuse.

Personally I would just delete them without reading then they are only wasting theor own time, not yours.

[siggie-reported-by-alarmists]

http://pages.ebay.com.au/help/feedback/respond.html

Leave an honest and factual follow up comment under your negative.

[afantiques]

Please don't keep replying to him. Just ignore it. It will only antagonize him.

I'd take it as an interesting challenge to my language skills to antagonise the sender into an incandescent rage without actuaslly being at  all crude or abusive.

[black*poppy]

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@the_great_she_elephant wrote:

OP said #5 "Measurements were stated in a picture on the listing" If those measurements were incorrect then the buyer does have a case.

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Actually no, this still comes under "item doesn't fit".  This is not a basis for SNAD and the seller could challenge a SNAD if one were raised.

Return reason	Who pays for return postage
Does not fit	As stated in seller’s return policy
No longer want/need	As stated in seller’s return policy
Found better price	As stated in seller’s return policy
Defective/Does not work	Seller
Item differs from listing	Seller
Missing parts or accessories	Seller
Arrived damaged	Seller
Fake or counterfeit	Seller

[lyndal1838]

Quote

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@afantiques wrote:

Please don't keep replying to him. Just ignore it. It will only antagonize him.

I'd take it as an interesting challenge to my language skills to antagonise the sender into an incandescent rage without actuaslly being at  all crude or abusive.

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afantiques

[the_great_she_elephant]

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@black*poppy wrote:

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@the_great_she_elephant wrote:

OP said #5 "Measurements were stated in a picture on the listing" If those measurements were incorrect then the buyer does have a case.

---

Actually no, this still comes under "item doesn't fit".  This is not a basis for SNAD and the seller could challenge a SNAD if one were raised.

Return reason	Who pays for return postage
Does not fit	As stated in seller’s return policy
No longer want/need	As stated in seller’s return policy
Found better price	As stated in seller’s return policy
Defective/Does not work	Seller
Item differs from listing	Seller
Missing parts or accessories	Seller
Arrived damaged	Seller
Fake or counterfeit	Seller

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How about  "item differs from listing." If the measurements were incorrect, that would seem to be a fair description.

[phorum_junkie*]

Does not fit does not mean the seller can give incorrect measurements and then expect to use the does not fit defense, it would be a clear case of item differs from listing which means the seller does pay. If no measurements were given or the measurements were correct then it would be dependant on the seller's policy.

[black*poppy]

Why would a seller give incorrect measurements???

It's not the same as trying to hide a flaw, stain etc.

You can have opinions but I was able to successfully argue this and I would encourage other clothes sellers to do so too.

[digital*ghost]

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@black*poppy wrote:

Why would a seller give incorrect measurements???

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I'd say very few would, if any.....intentionally, anyway.

I have provided both incorrect measurements and sizing recommendations in my listings before, though, each time most definitely unintentionally, but this would = INAD, in my own eyes if no one else's. (Once, I copy/pasted the measurements to a different item into the description, and more recently I discovered one of my bracelet sizing recommendations were off by around 2cm, which is quite significant for a bracelet and resulted in a buyer receiving one that didn't fit - I extended it at no cost, plus paid for postage both ways).